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What threatens retail employees' thriving at work under leader-member exchange? The role of store spatial crowding and team negative affective tone
Angela J. Xu1; Raymond Loi2; Cheris W.C. Chow2
2019-03-13
Source PublicationHuman Resource Management
ABS Journal Level4
ISSN0090-4848
Volume58Issue:4Pages:371-382
Abstract

Thriving at work is a positive psychological state that captures employees' joint experience of learning and vitality. Building on the socially embedded model of thriving, we first propose the positive relationship between leader-member exchange (LMX) and retail employees' thriving at work. We then explore store spatial crowding as a contextual constraint on this relationship. To better reveal this contextual impact, we further contend that team negative affective tone mediates the cross-level moderating effect of store spatial crowding on the LMX–thriving linkage. Using two-wave survey data collected from retail employees and their store managers across 89 stores of a grocery retail chain, we found empirical evidence on our multilevel-mediated moderation model. This study highlights the importance of considering wider contextual features as boundary conditions to thriving. Our results suggest theoretical modifications to the existing thriving model and offer implications on the practical interventions that retailing organizations can take to develop a thriving workforce.

KeywordLeader–member Exchange (Lmx) Store Spatial Crowding Team Negative Affective Tone Thriving At Work
DOIhttps://doi.org/10.1002/hrm.21959
URLView the original
Indexed BySSCI
Language英语
WOS Research AreaPsychology ; Business & Economics
WOS SubjectPsychology, Applied ; Management
WOS IDWOS:000473560300003
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Citation statistics
Cited Times [WOS]:3   [WOS Record]     [Related Records in WOS]
Document TypeJournal article
CollectionDEPARTMENT OF MANAGEMENT AND MARKETING
Faculty of Business Administration
Corresponding AuthorAngela J. Xu
Affiliation1.School of Management, Jinan University, Guangzhou, P. R. China
2.Department of Management and Marketing, University of Macau, Macau SAR, China
Recommended Citation
GB/T 7714
Angela J. Xu,Raymond Loi,Cheris W.C. Chow. What threatens retail employees' thriving at work under leader-member exchange? The role of store spatial crowding and team negative affective tone[J]. Human Resource Management,2019,58(4):371-382.
APA Angela J. Xu,Raymond Loi,&Cheris W.C. Chow.(2019).What threatens retail employees' thriving at work under leader-member exchange? The role of store spatial crowding and team negative affective tone.Human Resource Management,58(4),371-382.
MLA Angela J. Xu,et al."What threatens retail employees' thriving at work under leader-member exchange? The role of store spatial crowding and team negative affective tone".Human Resource Management 58.4(2019):371-382.
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