UM  > 工商管理學院  > 綜合度假村及旅遊管理學系
Browse Items

Browse/Search Results:  1-10 of 219 Help

Filters                
Selected(0)Clear Items/Page:    Sort:
Evil customers, an angel boss and coopetitive coworkers: Burnout of frontline employees Journal article
International Journal of Hospitality Management, 2019,Volume: 83,Page: 1-10
Authors:  Fiona X. Yang;  Virginia Meng-Chan Lau
Favorite  |  View/Download:8/0  |  Submit date:2019/11/27
Customer Incivility  Burnout  Emotional Intelligence  Customer Orientation  Cooperation  Competition  
Cultural essentialism and tailored hotel service for Chinese: the moderating role of satisfaction Journal article
International Journal of Contemporary Hospitality Management, 2019,Volume: 31,Issue: 9,Page: 3610-3626
Authors:  Lawrence Hoc Nang Fong;  Hongwei He;  Melody Manchi Chao;  Galli Leandro;  David King
Favorite  |  View/Download:11/0  |  Submit date:2019/09/30
Culture  Culture  Hotel  Hospitality  Lay Theories  Implicit Theories  
Exploring perceived risk in building successful drone food delivery services Journal article
International Journal of Contemporary Hospitality Management, 2019,Volume: 31,Issue: 8,Page: 3249-3269
Authors:  Jinsoo Hwang;  Ja Young (Jacey) Choe
Favorite  |  View/Download:9/0  |  Submit date:2019/09/12
Image  Perceived Risk  Willingness To Pay More  Desire  Drone Food Delivery Services  Intentions To Use  
National identity and cultural festivals in postcolonial destinations Journal article
Tourism Management, 2019,Volume: 73,Page: 94-104
Authors:  Zhang,Carol Xiaoyue;  Fong,Lawrence Hoc Nang;  Li,Shi Na;  Ly,Tuan Phong
Favorite  |  View/Download:14/0  |  Submit date:2019/08/02
Emotion  Festivalscapes  Macao  National Identity  Postcolonial  
A Room of One’s Own: Need for Uniqueness Counters Online WoM Journal article
Cornell Hospitality Quarterly, 2019,Volume: 60,Issue: 3,Page: 216-232
Authors:  Chark,Robin;  Fong,Lawrence Hoc Nang;  Tang,Candy Mei Fung
Favorite  |  View/Download:10/0  |  Submit date:2019/08/02
Electronic Word Of Mouth  Need For Uniqueness  Nonconformity  Online Reviews  
Price Fairness in the Era of the Sharing Economy Journal article
Cornell Hospitality Quarterly, 2019,Volume: 60,Issue: 3,Page: 200-211
Authors:  Chark,Robin
Favorite  |  View/Download:7/0  |  Submit date:2019/08/02
Behavioral Pricing  Price Fairness  Relationship Norms  Sharing Economy  
Co-creation experience and place attachment: Festival evaluation Journal article
International Journal of Hospitality Management, 2019,Volume: 81,Page: 193-204
Authors:  Zhang,Carol Xiaoyue;  Fong,Lawrence Hoc Nang;  Li,Shi Na
Favorite  |  View/Download:16/0  |  Submit date:2019/08/02
Co-creation  Cultural Festival  Customer-to-customer Logic  Place Attachment  Satisfaction  
How do cyberspace friendships transition to favorable workplace outcomes?The self-team joint influence Journal article
International Journal of Hospitality Management, 2019
Authors:  Fiona X. Yang;  Wong IpKin Anthony
Favorite  |  View/Download:3/0  |  Submit date:2019/11/13
Cyberspace Friendship  Social Networking Site  Coworker Support  Job Embeddedness  Job Satisfaction  Task Interdependence  
Segmenting Chinese Gamblers Based on Gambling Forms: A Latent Class Analysis Journal article
Journal of Gambling Studies, 2019
Authors:  Sunny Zhenzhen Nong;  Lawrence Hoc Nang Fong;  Davis Ka Chio Fong;  Desmond Lam
Favorite  |  View/Download:5/0  |  Submit date:2019/09/18
Chinese  Gambling Activity  Dsm-v  Gambling Disorder  Macau  
Casino Management in Integrated Resorts Book
United Kingdom:Routledge, 2019
Authors:  Desmond Lam
Favorite  |  View/Download:5/0  |  Submit date:2019/09/25