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Is Emotional Engagement Possible in Emotionally Demanding Jobs? The Role of Leader-Member Exchange (LMX)
Lam, Long W.; Xu, Angela J.; Loi, Raymond
2018-01
Source PublicationJOURNAL OF PERSONNEL PSYCHOLOGY
ISSN1866-5888
Volume17Issue:1Pages:42-52
Abstract

Guided by work engagement theory and self-control theory, this study hypothesizes that among high leader-member exchange (LMX) employees, emotional job demands are positively related to emotional engagement and negatively related to subsequent intention to quit, whereas among low-LMX employees, emotional job demands are negatively related to emotional engagement and positively related to subsequent intention to quit. Using data collected from 182 resort and casino staff at two waves, we revealed that through emotional engagement, emotional job demands have a positive indirect effect on intention to quit for low-LMX employees but a negative indirect effect for high-LMX employees. The findings carry important implications for resource-based interventions aimed at increasing emotional engagement and decreasing intention to quit among employees confronting emotional job demands.

KeywordEmotional Job Demands Emotional Engagement Leader-member Exchange (Lmx) Intention To Quit
DOI10.1027/1866-5888/a000194
URLView the original
Indexed BySSCI ; SSCI
Language英语
WOS Research AreaPsychology
WOS SubjectPsychology, Applied
WOS IDWOS:000419192800005
PublisherHOGREFE & HUBER PUBLISHERS
The Source to ArticleWOS
Fulltext Access
Citation statistics
Cited Times [WOS]:5   [WOS Record]     [Related Records in WOS]
Document TypeJournal article
CollectionDEPARTMENT OF MANAGEMENT AND MARKETING
Recommended Citation
GB/T 7714
Lam, Long W.,Xu, Angela J.,Loi, Raymond. Is Emotional Engagement Possible in Emotionally Demanding Jobs? The Role of Leader-Member Exchange (LMX)[J]. JOURNAL OF PERSONNEL PSYCHOLOGY,2018,17(1):42-52.
APA Lam, Long W.,Xu, Angela J.,&Loi, Raymond.(2018).Is Emotional Engagement Possible in Emotionally Demanding Jobs? The Role of Leader-Member Exchange (LMX).JOURNAL OF PERSONNEL PSYCHOLOGY,17(1),42-52.
MLA Lam, Long W.,et al."Is Emotional Engagement Possible in Emotionally Demanding Jobs? The Role of Leader-Member Exchange (LMX)".JOURNAL OF PERSONNEL PSYCHOLOGY 17.1(2018):42-52.
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