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A service governance mechanism based on process mining for cloud-based applications
Hongming Cai1; Lida Xu2; Boyi Xu3; Pengzhu Zhang3; Jingzhi Guo4; Yuran Zhang1

With the widely use of cloud computing in enterprise information systems, service governance becomes critical for an enterprise to adapt to a changing business environment. In order to provide a dynamic strategy for continuous service governance, in this paper a comprehensive service analysis solution is proposed to address both design time and run-time requirements for cloud applications. First, a process-centric Semantic Scene Model is composed to combines static business requirements with dynamic execution information. Then service analysis is conducted referring both to the business process mining results from event logs and the Semantic Scene Model given by business model designers. Service governance strategies are generated from the service analysis results and are performed to qualitatively classify the Quality of Service (QoS) of the services. Finally the approach is verified with a transportation logistics service application in a cloud platform. The result shows that our method can get continuous service governance through combining business processes with run-time service analysis.

KeywordService Governance Process Mining Cloud Computing Business Process Insight Semantic Scene Model
URLView the original
Indexed BySCI
WOS Research AreaComputer Science
WOS SubjectComputer Science, Information Systems
WOS IDWOS:000450404500001
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Cited Times [WOS]:5   [WOS Record]     [Related Records in WOS]
Document TypeJournal article
Corresponding AuthorHongming Cai
Affiliation1.Shanghai Jiao Tong Univ, Sch Software, Shanghai, Peoples R China;
2.Old Dominion Univ, Dept Informat Technol & Decis Sci, Norfolk, VA USA;
3.Shanghai Jiao Tong Univ, Coll Econ & Management, Shanghai, Peoples R China;
4.Univ Macau, Fac Sci & Technol, Macau, Peoples R China
Recommended Citation
GB/T 7714
Hongming Cai,Lida Xu,Boyi Xu,et al. A service governance mechanism based on process mining for cloud-based applications[J]. ENTERPRISE INFORMATION SYSTEMS,2018,12(10):1239-1256.
APA Hongming Cai,Lida Xu,Boyi Xu,Pengzhu Zhang,Jingzhi Guo,&Yuran Zhang.(2018).A service governance mechanism based on process mining for cloud-based applications.ENTERPRISE INFORMATION SYSTEMS,12(10),1239-1256.
MLA Hongming Cai,et al."A service governance mechanism based on process mining for cloud-based applications".ENTERPRISE INFORMATION SYSTEMS 12.10(2018):1239-1256.
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